My Garden Box
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to submit a new ticket
Check ticket status
When will my order ship?
How much does shipping cost?
Will my subscription renew?
Do box collections repeat?
How will my gift recipient be notified?
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Initial care when receiving your new plants
Are the plants for indoors or out?
I’m concerned about my plant – can you help?
Refund & Replacement Policy
What is the cancellation policy?
Cancelation vs. Refund
My plant is damaged – what do I do?
My container is damaged – what do I do?
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Help Desk Software
by Freshdesk Support Desk